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What You Need To Know

Why should I engage a maid agency?

We provide comprehensive services to assist you in employing a maid. We are the one-Stop service that takes care off all the hassles of Work Permit application, security bond, insurance, travel arrangement, medical screening, etc away from you. 

We also provide professional counselling and coaching to all maids regardless whether the maid is from our agency.
Can I employ maid from any country?

No, you can only employ maid from MOM (Ministry of Manpower) approved source of countries for FDW (Foreign Domestic Workers). The countries are: Malaysia, Philippines, Indonesia, Thailand, Myanmar, Sri Lanka, India and Bangladesh.
What is a security bond?

Employer is responsible for the repatriation of the maid. You are required to post a security deposit (bond) of $5,000 per maid with the Work Permit Department, MOM. If you fail to repatriate the maid after cancellation of her work permit, you risk losing the $5,000 security deposit (bond).

Can I avoid making the $5,000 security deposit?

Yes, you can purchase an insurance policy with various options to avoid making the $5,000 deposit. However, you may (depending on the insurance package and options you purchase) still be liable for the $5,000 if you fail to repatriate the maid for any reason required by the Law in Singapore.
Personal Accident Insurance

Employers are required to purchase personal accident insurance coverage for the maid; the minimum sum insured is $15,000. 
What medical checks are necessary for my maid?

Within 14 days of your maid arrival to Singapore, she must undergo a medical examination,and certified fit. Thereafter, the maid is required to undergo six-monthly medical screening, for VDRL, pregnancy, and HIV.
Am I responsible for the medical expenses of the maid?

Yes, as an Employer, you are required to bear the full cost of the medical care, including hospitalization. It is advisable to have insurance coverage for hospitalization expenses for your maid. Depending on the options you choose when purchasing personal accident insurance coverage, it may have been included.
How much is the maid levy?

A Foreign Domestic Worker (FDW) levy of $265 (normal) or $170 (concession) is payable every month. Levy charges begin one day after the FDW arrives in Singapore. For first-time FDWs, the levy will begin on the fourth day of the worker's arrival (excluding the day of arrival).

Payment should be paid via GIRO. The FDW's Work Permit (WP) will be cancelled if you fail to maintain a valid GIRO account. Levy is payable by employers at the end of each month. However employers are given up to 14 days to make payment, ie. by the 14th of the following month. The levy payment is deducted via GIRO. 3 days later, i.e. on the 17th of the following month. If 17 is a non-working day, the deduction will be made on the next working day.
Can I claim tax relief for maid levy?

You can claim tax relief if:

1. you are a married woman and has elected for separate assessment; or
2. you are married and your husband is not resident in Singapore; or
3. you are separated or divorced or widowed and living with your unmarried child for whom you can claim child relief.

The relief is two times the amount of maid levy paid for one maid. It can only be set off against the earned income of the wife. Single taxpayers are not eligible for this relief. You can get the relief even if the levy is paid by the husband.
Maid wants to send money home?

They can send via Western Union which recognized as the fastest and most efficient methods to send money worldwide and this service is available at selected 50 post offices in Singapore.
Maid went missing?

You should cancel her work permit immediately to stop the levy payment. You are then given 1 month to locate and repatriate her. Otherwise, you risk losing the $5,000 security deposit.
Maid got pregnant?

You must repatriate the maid immediately.



Our Testimonials

Sharin Banu - Great Use Of Technology
I always wanted to thank you for your service. With your help I found an excellent maid. My husband travels a lot and I sometimes travel with him. We have our son, aged 14 with us in Singapore. I don't want to leave him alone when I am travelling. So we decided to get a maid. I wanted someone with some experience and not too young. When you came to our home, I told you what I needed and soon afterwards you showed me all your suitable candidates via projection and invited to interview some candidates via Skype. I was impressed with your doorstep service, your effective use of technology and the thoroughness of your work. I never thought I can find a maid from the comfort of my own home. With your personalised service, I was able to find an excellent maid. We definitely made the right choice. Dwi has now worked for us for over half a year and I am very contented with her work. I can rely on her to manage the household alone when I am not in Singapore. Once again, thank you for your help. You listened well when I told you how my maid should be, and made a good choice. Your service was fast, personalised and reliable. I already recommended your agency to different friends and will continue to do so.

Nick Patterson - My Friends Don't Believe Me
We were happy we found the right helper and the right agency with D'Absolute Maids. Their doorstop service impressed my wife very much. Many of her friends all complained about their maid agencies and we were sceptical. However Shawn made us feel at ease, answered all our questions patiently and never pushed a hard sale on us. At every point we felt well protected and in good hands. The way we used his iPad to link to my HDTV and used his iPhone to control his presentation was very impressive. I felt more like in a business meeting at the comfort of my home. In fact none of our friends believed what we told them and now they want D'Absolute Maids' number. This is how all maid agencies should operate in the future.

Geraldine Seah - Impressive Doorstop Service
When I started my search for a maid, I was overwhelmed by the number of websites online and it was very confusing to identify which agency was good. I contacted a few and all of them asked me to come down and select one. I then contacted D'Absolute Maids and Shawn asked me if he can come down to show his database of candidates. I was surprised and I never knew of any agency who offered to come to my place at my convenience to show me the candidates. I am a trader and my working hours are very irregular. So his proposal appealed to me. That next morning at around 8am, he came to my home and explained the regulatory requirements, identified my needs involved in hiring a domestic worker and the procedures involved. Once I was ready he then plugged his laptop to his projector and showed me all his suitable candidates. I narrowed down to 2 and he immediate set up a Skype call for me to talk to the candidate. In the end, I selected one of them. This is my first experience hiring a maid and Shawn did a fantastic job coming to my home instead of asking me to go to his office. I am a very busy person and that is why I found his level of service very enterprising and innovative. Despite many negative comments from netizens on the bad service experience from maid agencies, I believe Shawn showed me that there are still very innovative, hardworking and enterprising agencies who put their customers' interest first. I will definitely recommend D'Absolute Maids to all my friends.
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